Frequently Asked Questions
Everything you need to know about NestWell’s services, scheduling, pricing, and what to expect when you book. Can’t find your answer?
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NestWell provides practical household and family support — not medical or clinical care. Our services focus on meal preparation, home organization, newborn support, and errand assistance. We do not provide nursing, medical monitoring, lactation consulting, or clinical postpartum care. If you need medical support, we recommend connecting with your healthcare provider or a registered doula.
A Home Reset includes up to 3 hours of light housekeeping, laundry folding, kitchen refresh, light home organization, and general home tidying. Additional support time may be added based on your household’s needs. It’s designed to help your family feel lighter, calmer, and more organized — whether you’ve just had a baby, just returned from the hospital, or simply need a fresh start.
Newborn support through NestWell is practical household assistance that allows new parents to rest, feed, and bond with their baby. This includes light household tasks, meal prep assistance, laundry, kitchen management, and general home support — so the environment around you is calm, organized, and nourishing. It does not include medical care or clinical newborn assessment.
Absolutely. NestWell serves any growing or busy family that needs reliable in-home support. While many of our clients are postpartum mothers or families welcoming a new baby, our services are equally valuable for busy professionals, families going through major life transitions, households managing multiple young children, or anyone who simply needs consistent, trusted help at home.
The Baby Shower Concierge is a planning and coordination support service starting at $250. It includes vendor coordination, planning assistance, scheduling support, and styling guidance — helping expecting families plan meaningful, beautiful celebrations without the stress of managing every detail themselves. Pricing is customized based on the scope of support needed.
Booking starts with a free consultation — use the “Book a Consultation” button on this page or visit our contact page. A deposit is required to secure all bookings. For one-time services, a 30% non-refundable deposit applies at the time of booking. Membership care is billed bi-weekly after your consultation is confirmed and your plan is set up.
Yes. Additional support hours can be added to any one-time service or membership plan based on your household’s needs and team availability. This is discussed during your consultation and can be adjusted as your needs change. For one-time services, the standard visit is up to 3 hours, with additional time available from there.
Yes. Add-on services are available for both one-time bookings and membership care plans, based on availability and household needs. Available add-ons include: Grocery Pickup & Put-Away (from $40), Additional Meal Prep Support (from $60), Pantry & Fridge Organization (from $50), Errand Assistance (from $45), Laundry Wash & Fold (from $40), Nursery Reset & Organization (from $55), and Event Support Assistance (custom pricing).
Payment details are confirmed during your consultation. Membership care is billed bi-weekly. For specific payment method questions, please reach out directly via our contact page or at hello@nestwell.ca.
All membership plans offer flexible week-to-week scheduling. Support visits are thoughtfully structured to suit your family’s changing routine throughout the month — a minimum visit requirement applies, but the timing and structure of visits can shift week to week based on your needs and team availability.
Wellness Perks are complimentary experiences included with our Comfort, Signature, and Elite membership plans — rewarding families for completing their monthly care plan. The perks are: Comfort Care → complimentary hair wash & scalp care experience; Signature Care → complimentary classic nail care appointment; Elite Care → complimentary wellness massage experience valued at $150. Specific perk details and scheduling are confirmed at the time of booking.
Membership change and cancellation policies are discussed during your initial consultation. For specific questions about adjusting or cancelling your membership, please contact us directly at hello@nestwell.ca.
Both Signature (24 hrs/mo) and Elite (32 hrs/mo) include priority scheduling, customized support plans, and premium concierge assistance. Elite adds 8 additional hours monthly, priority booking access, and an elevated wellness perk (a $150 massage vs. nail care). Elite is ideal for families who want the highest level of consistent, personalized support throughout the month.
Yes. While NestWell is based in Saskatoon, Saskatchewan, we serve families across Saskatchewan and broader regions of Canada. Service availability outside Saskatoon is confirmed during your consultation. Please reach out through our contact page to discuss your location and we’ll let you know what’s possible for your household.
All NestWell services are daytime support visits. Specific scheduling is flexible and arranged during your consultation based on what works for your household and team availability. We do not currently offer overnight or late-evening support services.
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Serving Saskatoon, Saskatchewan & families across Canada · Daytime support · Flexible scheduling
